Rebecca Hale

General Manager · Birmingham, UK

Responsible for the whole business: people, customers and the numbers.

Roadmap so far

I run a £45m business unit with 260 people across sales, operations and customer service.

I took it from a loss to a 9% margin in three years, mainly by fixing service and keeping good people.

Toolkit

P&L ownershipStrategyTeam leadershipCommercial negotiationCustomer experienceTurnarounds

“Rebecca turned our worst-performing division into the one everyone wants to work in.”

Group CEO · Midland Fresh Foods

Education

MBA

Warwick Business School · 2019