Hotel General Manager
Guests who come back, and staff who stay.
Birmingham, UKOpen to Head of Operations roles
The calmest hotel manager I’ve worked with. Nothing is ever a problem.
I run a 120-room city-centre hotel with a restaurant, bar and conference rooms.
Guest scores rose from 8.1 to 9.2 under my management, and so did profit.
2021 – Present
Hotel General Manager
The Mailbox Hotel, Birmingham
2016 – 2021
Front Office Manager
Grand Severn Hotel
Hotel performance reviewQuote
Rooms, rates, reviews and staffing.
Interim general managerFrom £700 / day
Three to six months.
Service training£1,100
For front office and housekeeping teams.