2026
The year in review
A clinic that runs on time, so doctors can focus on patients.
Practice Manager, Medical Clinic
Barcelona, Spain
Letter from the founder
Dear reader,
I manage a busy private clinic with eight doctors: appointments, staff, billing, insurers and compliance.
Waiting times are down by half since we redesigned the booking system.
Lucía
Practice Manager, Medical Clinic
2019
to Present
Practice Manager
Consulta Ferrer, Eixample
2014
to 2019
Patient Services Manager
Hospital Universitari Mediterrani
“Lucía is the reason our clinic runs on time.”
Clinic operations review
Bookings, billing and patient flow.
Interim practice manager
Three to six months.
New clinic set-up
Systems and staff for opening day.
Universitat Pompeu Fabra
Master’s in Healthcare Management, 2016