2026
The year in review
Reliable systems, secure data and a helpdesk people don’t dread.
IT Manager
Lisbon, Portugal
Letter from the founder
Dear reader,
I run IT for a 350-person company across three offices: networks, devices, security, cloud and the helpdesk.
I moved us to the cloud in six months and passed our first ISO 27001 audit.
Ines
IT Manager
2020
to Present
IT Manager
Northwind Pay
2014
to 2020
Systems Administrator
Porto Digital
“Since Ines took over, IT problems simply stopped being a topic in leadership meetings.”
IT health check
Systems, security and costs reviewed.
Cloud migration
Planning and managing the move.
Security readiness
Getting ready for ISO 27001 or Cyber Essentials.
ISC2
CISSP, 2021